Money Back Guarantee

Your Satisfaction is Guaranteed


If you are unhappy with your purchase for any reason, you may return the unopened product to us for a refund, replacement or credit.


Please note the following:


  • Delivery and delivery warranty cost will not be refunded.
  • We cannot accept the return of damaged or opened goods.
  • Returns must be made within 10 days from the day you received your order.


When we receive your parcel back at our New Zealand Distribution Center, we will process your refund. Once your refund has been processed, you will receive an email confirmation of that transaction. if you have paid by means of a check or money order, a check will be issued to you within seven to twenty-one business days from the date you parcel was received at our New Zealand Distribution Center.